Cases on Information Technology and Business Process Reengineering

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Khosrow-Pour, Mehdi
Idea Group Inc (IGI), Apr 30, 2006 - Business & Economics - 357 pages
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The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a roadmap to successful IT implementation.

Cases on Information Technology and Business Process Reengineering presents a wide range of issues and challenges related to business process reengineering technologies and systems. This book gives practitioners, educators, and students an understanding of business process reengineering difficulties, and presents solutions discovered by organizations worldwide.

 

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Contents

The Missing Pieces
1
Enterprise System Implementation in the NZ Health Board
21
The Case of a System Implementation
33
Chapter IV Business Reengineering at a Large Government Agency
51
Chapter V ERP Selection at AmBuildPro
78
The Case of Lawrence Livermore Laboratories Zephyr Project
88
Chapter VII Building Automation into Existing Business Processes
104
A Case Study
122
A Case Study
207
Chapter XIV The Dilemma of Dairy Farm Group Between Redesigning of Business Processes and Rebuilding of Management Information Systems
221
Reengineering Distribution with HOPS
241
A Case Study in Small Business in NorthWest Tasmania
251
The Deemed Failure of a BPR Project in a Large Banking Organisation
267
A Case Study
289
A Case Study from the Far East1
302
Chapter XX The Managerial Challenges in the Transformation of the Danish Geodata Sector
317

Chapter IX Reengineering the Selling Process in a Showroom
138
Chapter X Business Process Reengineering for the Use of Distance Learning at Bell Canada
155
The Remarkably Public Reorganization of the Nevada Department of Motor Vehicles
173
Experiences at Caterpillars Mossville Engine Center MEC
192
A Case of Misleading Design Decisions
338
About the Editor
353
Index
354
Copyright

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About the author (2006)

Mehdi Khosrow-Pour, D.B.A. received his Doctorate in Business Administration from the Nova Southeastern University (Florida, USA). Dr. Khosrow-Pour taught undergraduate and graduate information system courses at the Pennsylvania State University – Harrisburg for 20 years. He is currently Executive Editor at IGI Global (www.igi-global.com). He also serves as Executive Director of the Information Resources Management Association (IRMA) (www.irma-international.org), and Executive Director and President of the World Forgotten Children’s Foundation (www.world-forgotten-children.org). He is the author/editor of over twenty books in information technology management. He is also the editor-in-chief of the Information Resources Management Journal, the Journal of Cases on Information Technology, the Journal of Electronic Commerce in Organizations, and the Journal of Information Technology Research, and has authored more than 50 articles published in various conference proceedings and scholarly journals. [Editor]

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