Challenges in Volunteer Management

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Matthew Allen Liao-Troth
IAP, 2008 - Business & Economics - 277 pages
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A volume in Research in Public Management Series Editors: Lawrence R. Jones and Nancy C. Roberts, Naval Postgraduate School Volunteer management has many challenges, not the least of which is how we study it and view it. Academics examine it from a variety of disciplines and practitioners experience it in a variety of contexts. However both approaches have limitations. In academia we go to public administration schools to learn about public and nonprofit management, to business schools to apply the principles of private enterprise to nonprofit management, to sociology departments to study the phenomena of volunteerism, to psychology departments to understand the motives of volunteers, and economics departments to examine the value or economic worth of volunteerism. The liability of the academic approach is the segmentation of study and research into departmental areas. The study of volunteers and volunteerism needs to cross all of these organizational and discipline boundaries to be fully appreciated and understood as a field of interest. In contrast, practitioners view volunteer management from their own unique experiences. They try to gauge success in volunteer management based on what they have encountered in particular organizations, towns, cultures, and countries in which they work. As important as these insights are, they are difficult to generalize beyond local settings. Just because an individual has been successful in working with volunteers, it does not mean that the lessons learned in one situation can be translated to others under all conditions. The target audience for this volume is anyone who manages volunteers. The goal of the volume is to demonstrate the breadth of thought on volunteer management, both across disciplines and a wide range of settings in which volunteers work.
 

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Contents

Management Capacity and Retention of Volunteers
9
No One Best Volunteer Management and Organizing Two Fundamentally Different Approaches
29
A Typology of ShortTerm and LongTerm Volunteers
51
Streamlining Volunteer Management Through Information Communication and Communication Technologies
69
Volunteer Management in Community Currency Systems An Examination of Time Banks Bruce B Clary
91
Introduction
123
Organizational Models for Emerging Volunteers in State Government
129
Challenges of Volunteer Management in Kazakhstan
151
Volunteer Management in Polish NGOs Challanges of Formalization
173
Fine Lines Design and Implementation Challenges in Employee Volunteer Programs
205
Fraternal Involvement in Volunteering The Membership Images of Join Hands Day
227
So What? And Whats Next?
239
References
247
About the Authors
269
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