Challenges of Information Technology Management in the 21st Century: 2000 Information Resources Management Association International Conference, Anchorage, Alaska, USA, May 21-24, 2000

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Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this cooperation is what leads to solid IT management practices. This book is a collection of papers that present IT management perspectives from professionals around the world. The papers present new ideas, refine old ones and post interesting scenarios to the reader.
 

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Contents

An Information Technology Case Study at Union Pacific Railroad Uma Gupta Randy Butler
685
The Use of Intelligent Agents in Knowledge Management Bonnie RubensteinMontano
691
Ethical Perceptions Regarding the Use of Workplace Technology Heidi Perreault
699
Information Technology at the Glue FactoryCharles Davis and Charlene Dykman
709
Will AsianPacific Information Technologists Develop a New Way to Manage International Banking Swift Messages? George
717
Designing and Implementing an IT Evaluation Program Han T M van der Zee
723
Undergraduate versus Graduate Perceptions of Internet Information Quality Barbara Klein
729
The Team of Teams ApproachJohn Lamp and Carmen Lockwood
742

Are Robin Hood and Responsibility Denial at Work?Susan Harrington
83
Bridging the Gap Between Hard and Soft Information Genres Anne Karjalainen and Airi Salminen
92
Reengineering the Role of the Internal Auditor in ERP Solutions Haider Madani
103
The Innovation Link Between Organisation Knowledge and Customer Knowledge Helen Mitchell
112
Handling Large Databases in Data MiningM Mehdi Owrang O
121
Ontologies and Ontological Design Patterns Jacqueline Renee Reich
130
Crossing the Gap from Design to Implementation in WebApplication Development Christian Segor and Martin Gaedke
141
Size and Culture as Determinants of IT Strategy in International Supply Chain Management Barry Shore
148
Reconfiguration in TightlyCoupled Conferencing Environments Dirk Trossen and WolfChristian Eickhoff
166
Conceptual Modeling of Large Web Sites Bernhard Strauch and Robert Winter
172
Monitoring of DICOM Patient Cases Using CORBA Dongsong Zhang Colin Cole and Lina Zhou
183
Organizational Controls as Enablers and Constraints in Successful Knowledge Management Systems Implementation Yogesh
192
Computer Mediated Communication in Universities and Further Education EstablishmentsA Comparison of Use and Utility
202
A Case Study of a CMM Level 3 ISOrganizationKay Nelson Mari Buche
212
Retraining Legacy Programmers in Object Oriented Technology H James Nelson and Deb Armstrong217
222
A Human Resource Forecasting Model for the Royal
231
Activity Theory as a Theoretical Foundation for Information Systems Research George Ditsa and Joseph Davis
250
A Case StudyFrance Belanger and Kelly Hilmer
259
Artificial Intelligence in an Ecological ApplicationM L Hines J Pang and C Butterfield
279
A Conceptual Model Toward a Flexible GSS Coordination Structure Youngjin Kim and Yongbeom
292
The Ideology of the Information Wave Andrew Targowski and Omar Khalil
299
A Method to Determine the Fraction of the Scientific Literature Within a Domain That is Available on the World Wide Web
308
Organization on IntranetAn Agent Based Approach Urs Hengartner Elisabeth Maier Christos Kefos Lutz Richter
316
Supporting Organizational Knowledge Management with AgentsPrashant Pai L L Miller Vasant Honavar Johnny Wong
325
Development of a Distant Education InternetBased Foundation Course for the MBA Program James LaBarre
334
A Structure and Contentbased Multimedia Information Retrieval System for XML Documents DuSeok Jin JeongJae
342
Is It Working? A Comparison of Student Performance and Achievement in Webbased Courses
350
Research on ISIT Investment Evaluation and Benefits Realization in Australia Chad Lin Grahan Pervan and Donald McDermid
359
Evaluation of Electronic Commerce Adoption with SMEs Alessandro Antonelli Aurelio Ravarini and Marco Tagliavini
367
ICT Diffusion and Strategic Role within Italian SMEs Giacomo Buonanno Stefano Gramignoli Aurelio Ravarini
373
Evaluating Evolutionary Information Systems Nandish Patel
379
A Planning and Evaluation Tool to Support IRM Practice Daniel Moody
388
A Conceptual Model of Collaborative Information SeekingRic Jentzsch and Paul Prekop
406
Establishing a Telecommunications and Networking Technology B S Degree Julie Mariga
415
A Method to Ease Schema Evolution Lex Wedemeijer
423
Automatic Generation of Requirement Scenarios Gyeungmin Kim and Rohae Myung
430
Design Patterns in Architectures Based on Use CasesAlfredo Matteo and Christiane Metzner
434
The Influence of Experience Culture and Spatial Visualization Ability on users Attitudes and Anxiety Towards Computer
442
Concept Acquisition Modeling for Ecommerce OntologyMaria Lee Kwang Mong Sim and Paul Kwok
454
Information Technology for Knowledge Management in China Michelle Fong
465
UML Dialect for Designing ObjectRelational Databases Leszek Maciaszek and KinShing Wong
482
The Importance of Having a Multidimensional View of ITEnd User Relationships for the Successful Restructuring of
492
Identification and Validation of Relationship Cardinalities
500
An Overview of Agent Technology and Its Application to Subject Management Paul Darbyshire and Glenn Lowry
513
EMS Records and MetadataBased Environmental Information
522
Issues for Managers Charles A Snyder and Larry Wilson
531
A Recursive Approach to Software Development Shirley Becker and Alan Jorgensen
538
Supporting AtDistance Students Through an InternetBased Advising System E Vance Wilson Kris Larsen and Steven Sheetz
545
Inspecting Spam Unsolicited Communications on the InternetEllen Foxman and William Schiano
551
Information Security for LibrariesGregory Newby
558
Use and Reuse of Association Rules in an OLAP Environment H Gunzel J Albrecht and W Lehner
566
The Implementation of Electronic Network Systems in Japanese Firms Toshio Mitsufuji
574
A Multidisciplinary Framework and a Research Agenda Guy Pare and Line Dube
582
A Model for Web Sites Design and Evaluation Luisa Mich and Mariangela Franch
594
Alignment of Collaboration Technology Adoption and Organizational Change Findings from five Case Studies Bjorn Erik
601
Some Guidelines to Support the Selection of a Test Management Tool for Webbased Assessment S Valenti A Cucchiarelli
609
An Electronic Commerce ApplicationSooyong Park
618
An Integrated Model of EIS Use Manal Elkordy
624
Information Retrieval Using Collaborating MultiUser Agents Elaine Ferneley
631
MD5 Hash Function in Image Based Smart Card Security Syed Rahman and Vicent Yew
640
RESEARCHINPROGRESS PAPERS
650
A General Analysis of the Impact of Electronic Commerce on Small Businesses and Entrepreneurships in the U S Yun Wang
657
Ethical Implications for the 21st Century Atefeh Sadri McCampbell and Linda Moorhead Clare
664
A Simple Answer to IT Productivity ParadoxOok Lee
672
Supporting Learning as a Process of Knowledge Creation within Communities of Knowing I T Hawryszkiewycz
678
Promoting Collaboration Among Trainers in the National Weather Service Victoria Johnson and Sherwood Wang
750
Design of a Webbased Tutoring System for JavaHenry Emurian Jingli Wang and Ashley Durham
760
An Empirical Study of Excellent Information systems in Japanese Firms Tatsumi Shimada and Sho Hanaoka
770
Empirical Studies on Effort Estimation in Software Development ProjectsMagne Jorgensen and Dag Sjoberg
778
A Three Layered Approach for General Image RetrievalRichard Chbeir Youssef Amghar and Andre Flory
791
Anil Kumar
798
Offensive and Defensive Computer Forensics H B Wolfe
805
Using Wireless Devices as a Support Mechanism for Distance EducationA Stander
812
Determinants of Diffusion in Network Effect Markets Oliver Wendt and Falk Westarp
824
Software Reuse in Hypermedia ApplicationsMario Bochicchio and Roberto Paiano
830
Enterprise SystemEBusiness IntegrationThe Next WaveAlden Lorents
836
A Preliminary Comparative Study
844
A Computer Mediated Teaching and Learning Scheme for Bangladesh Open UniversityM Murshed G Karmakar
850
Incentives and Mechanisms for IntraOrganizational Knowledge Sharing Sury Ravindran and Sumit Sarkar
858
ERPBased Knowledge Transfer Zoonky Lee Jinyoul Lee and Tim Sieber
868
Using Information Models to Support WebBased Search Hilary Kahn and Andrew Carpenter
874
Critical Success Factors for Infomediaries Lakshmi Mohan and Matthew Pelish
881
Designing WebBased Courses with a CaseBased Reasoning Component Gary Schmidt and Donna LaLonde
887
A Cross
893
Transformational Leadership in the U S Air Force Michael Kull
897
An Imperative for Supporting the Ecommerce Customer Babita Gupta and Lakshmi Iyer
904
A Preliminary Discussion in the Australian ContextGirija
911
An Experiential Approach Using the Concept of FitJoan Mann
917
Towards an Automatic Massive Course Generation System Ahmed Kandil Ahmed ElBialy and Khaled Wahba
923
Generalizing Association Rules with Ordinal Intensity of ImplicationSylvie Guillaume and Ali Khenchaf
930
IT Ecommerce and the Knowledge Worker of the Future Michael Savoie
936
OntheScene Education of Information Technology StaffKresimir Fertalj Damir Kalpic and Nikola Hadjina
942
The MISModum CaseMarisa Balas and Paul Mantelaers
948
Finding Ovelapping and Similar Digital Documents Krisztian Monostori Arkady Zaslavsky
955
Predictors of Strategic Information Systems Planning Autonomy in U S Subsidiaries of Foreign Firms Dinesh
962
Where Have All the Women Gone? Susan Athey and John Hoxmeier
969
Comparative Case Study of Multiple Schools of Thought in Microcomputer Applications TeachingFreddie Beaver Judith
975
Knowledge Management and Virtual Communities W Jansen and H P M Jagers
984
Contextualising Knowledge Management for Innovation Sue Newell Jacky Swan and Maxine Robertson
995
Improving Inductive Accuracy by Classifying ErrorsCatherine Murphy
1000
Problems and Conflicts While Developing an Executive Information Systeman Experience ReportAndre Scholz
1012
Twelve Questions to Answer Before Offering a WebBased Curriculum M Khris McAlister Julio Rivera and Stephen Hallam
1018
The Development of a Framework to Evaluate the Organizational Informatization Level Soo Kyoung Lim MooJung Kang
1026
A New Approach Vicky Wilson
1041
Crating Value and Competitive Advantage Through Service After Sales
1049
A Case Study David Olsen and Jeff Johnson
1055
Minimum Degree Ordering for Identifying Association RulesSelwyn Piramuthu
1061
Knowledge Management in the University Secotr Some Empirical Results Elayne Coakes and Gill Sugden
1068
A New Cell Mapping Model for Multipriority Video Over ATMGamze Seckin and Forouzan Golshani
1077
Change of Role K Nageswara Rao and K H Babu
1083
Managing Beyond the Comfort Zone Tracey Neil and Pak Yoong
1090
Intelligent QoS Support for an Adaptive Video Service Kyungkoo Jun Ladislau Boloni David Yau and Dan Marinescu
1096
An IT Approach to Faculty DevelopmentSorel Reisman
1105
Task Oriented Organizational memory for Efficient Product AssortmentDavid Croasdell and William Fuerst
1109
Knowledge Sharing Across Organizational Boundaries with Application to Distributed Engineering Processes Gerd Frick
1116
The Balanced Scorecard and IT Governance Wim van Grembergen
1123
Putting Knowledge Management Technologies into Distance Education Kong Gui Lan Yang Yue Xiang and Zhang Yin Fu
1129
Furthering InHouse Knowledge ElicitationAshok Ranchhod and Ray Hackney
1135
A Continuous Media File System Y M Liow Tony Chan and Francis
1144
Multimedia Scenarios and RolePlaying Urban Nulden Christian Hardless Malin Nilsson Charlotta Bohrn Charlotte
1150
Measuring Online Database Usage
1158
Supporting the Management of Business ITTheo Lantzos Gillian Mallalieu and Helen Edwards
1164
Thinking Creatively About OnLine Education C Romm and W Taylor
1170
Designing Recycling Systems Using Closed Queueing Networks Jurgen Hesselbach and Westernhagen
1176
New Trends in Model Engineering Jean Bezivin
1185
Systems Development and Implementation in RCL Inc Vikram Sethi and David Meinert 1 192
1194
An Investigation of the Factors that Motivate IT Personnel to Accept Transitions to New Technologies and Environments
1203
PANELSWORKSHOPSTUTORLALS
1214
DOCTORALSYMPOSIUMABSTRACTS
1220
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About the author (2000)

Khosrowpour is currently an Associate Professor of Information Systems at Penn State Harrisburg.

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