Change Management: A Guide to Effective Implementation

Front Cover
This updated 3rd edition of a popular text on change management guides readers through the technological, organizational and people-oriented strategies that managers use to implement change.

Revised to include power and politics, culture and gender, the authors have also added international case studies that set change management within the context of globalization .

Change Management provides readers with frameworks for applying different models of change to different scenarios; offers proactive approaches to change that relate to business performance and gives practical, step-by-step guidance on handling change.

Undergraduate and post graduate students who use this book will gain a greater understanding of change management in the workplace.

 

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Contents

1 The Nature of Change
18
2 Change and the Manager
39
3 Managing Change from a Gender Perspective
59
4 Mapping Change
75
PART 2 INTERVENTION STRATEGIES
99
5 The Systems Approach to Change
101
6 Cases in Intervention
124
7 Total Project Management
136
11 The Objective Outsider
228
12 Organizational Politics and Change
251
13 The Learning Organization
277
PART 4 PRACTICAL CASES IN CHANGE MANAGEMENT
299
an IBM Case Study
301
Change at Smokies
319
16 Intervention Cases
335
17 Organizational Development Cases
356

8 Competing Narratives
150
PART 3 THE ORGANIZATIONAL DEVELOPMENT MODEL
163
9 People Management
165
10 Organizations Can Develop
192
Epilogue
376
References
386
Index
401
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About the author (2008)

Professor Robert A. Paton is the Director of Graduate Studies, Adam Smith Business School, and a Deputy Dean, College of Social Sciences, at the University of Glasgow, UK.nbsp;

Professor James McCalman is the Head of the Centre for Strategy and Leadership at the University of Portsmouth, UK.nbsp;

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