Changing Organizational Culture: The Change Agent's Guidebook

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John Wiley and Sons, Sep 28, 2009 - Psychology - 262 pages
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To alter an organization’s culture, change agents must first understand its attitudes, beliefs and assumptions. Marc Schabracq’s innovative new book is based on a fresh way of thinking that deals with both the functional and structural features of cultures. Focusing on the greatest barrier to organizational change - the attitudes and assumptions of people – it offers three approaches that collectively assist the change process: changing goals through the leader; improving effectiveness through the members; and enriching assumptions through group dialogue. The scales, checklists and exercises are available online. A priceless resource for consultants and change agents, Changing Organizational Culture is also valuable reading for senior managers and business students interested in the change process.
 

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Contents

Introduction
1
Changing organizational culture
5
Organizational culture
7
Assessing the organization and cultural change
23
Everyday reality attitude and leadership
51
Mapping and taking away ineffectiveness
75
Dialogue
109
Techniques personal issues and exercises
129
Personal issues
167
Exercises
191
Addenda
227
Some meanings of the nonverbal behavioral elements in Chapter 8
229
Some connotations of the words in the YouWeIt exercise in Chapter 8
239
Examples of unproductive assumptions Chapter 8 Walk 2
241
Bibliography
243
Index
249

Techniques and tools
131

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About the author (2009)

Dr Marc J. Schabracq (1949, Amsterdam, The Netherlands; schabracq@humanfactor.nl) is a work and health psychologist. As an independent organizational consultant, Marc Schabracq has acquired much experience with the human aspect of organizations (organizational culture change, leadership, personal transitions, stress management and personal integrity) in a great number of profit and non-profit organizations. In addition, he has worked at the University van Amsterdam since 1973, and subsequently in clinical psychology, social psychology and - since 1987 - work and organizational psychology. He has produced more than 20 scholarly and professional books about psychology, as well as more than 100 articles and book chapters. In addition, he has written three novels and a bundle of short stories.

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