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A Simple Process
Institutionalization of Change 107
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accordion achieve Action plans actors Payoff Unfreezing Actual changees Change Advocates better budget buttermilk change agents Change Checklist Form change effort Change environment Scope change process Change strategy Resistance change team changees Change strategy Chapter CLP PROJECT creating change decision Decision Tree deﬁne Description Need Potential difﬁcult directive collaboration effective change Eustress example Excitement Change environment factors feel Figure ﬁnd ﬁrst ﬁve FORCE FIELD ANALYSIS Form 9 Hernandez ideas illey important increase institutionalization involved issue Lestrygonians long-term change Madame DeFarge manager Monitoring Morrison Need Potential actors normative—reeducative norms Odysseus organization organizational Payoff Unfreezing Resistance Potency Potential actors Payoff potential changees problem propose Rae Dalven Resistance Investment Culture Resistance strategy Participation Risk analysis RUSSIAN ROULETTE Sample simply skills someone sources of resistance step Stort strategy Resistance strategy top brass support Trainer Unfreezing Resistance Investment valence workers YeS Yes Yes