Client-Centered Consulting: Getting Your Expertise Used When You're Not in Charge

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McGraw-Hill, Jan 1, 1996 - Business & Economics - 203 pages
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Persuade Clients to See Things Your Way Here's a fool-proof, hassle-free way to get clients to accept & implement your ideas in any consulting engagement. In Client-Centered Consulting: Getting Your Expertise Used When You're Not in Charge, consulting gurus Peter Cockman, Bill Evans & Peter Reynolds give you hands-on, practice-proven tools to influence, inspire & motivate even the most reluctant people to follow your advice, & work together to solve organizational problems. You'll discover powerful, easy-to-master techniques to help you: Build your reputation as a master communicator; Hone razor-sharp observation & feedback skills; Deal effectively with anxious, angry & threatened employees; Fine-tune your ability to identify problems & generate creative solutions; Develop strong & effective teams; And much more.

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Contents

Consultants clients and the consulting process
1
Intervention styles
29
Consulting skills
62
Copyright

9 other sections not shown

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