Client socialization: the Achilles' heel of the helping professions

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Auburn House, 1993 - Medical - 175 pages
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Client socialization--the process that enables strangers to trust each other--is the very foundation on which treatment rests, according to Jones and Alcabes. Without it, professional intervention should not begin and cannot be successfully completed. Yet it is a process that is often overlooked by many practitioners in social work, counseling, medicine, law, religion, and allied fields. The authors present a three-stage model of progession respectively termed applicant, novitiate, and client. The stages involve the perceptual and attitudinal changes that must take place if a help-seeker is to become a "true client"--a partner in problem-solving. The model enables those seeking help and those trained to provide assistance to overcome barriers and bring about desired improvements in the help-seeker's status. Continued addiction, recurrent family violence, and ongoing emotional and other problems evidence a failure to effect a sufficient impact in the help-seeker's life. Jones and Alcabes insist that professionals must earn the potential client's confidence, trust, and willingness to be involved, through a non-coercive teaching-learning effort. The process for client development is set forth in a clear, substantive analysis, with very practical and ethical recommendations. Practitioners will find new and useful insights into the critical client-professional relationship.

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Professional Failures
The Dash to Treatment
Not Every Client is a Client

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About the author (1993)

James A. Jones is Associate Professor of History at West Chester University in Pennsylvania.

ABRAHAM ALCABES is an Associate Professor (Ret.) at the Columbia University School of Social Work.

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