Closing tactics: how to use fast and effective closing techniques

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Pfeiffer & Co., 1993 - Business & Economics - 191 pages
Closing Tactics is for anyone who wants to become a better closer, a proficient negotiator, a persuasive communicator, or a more productive salesperson.Designed for sales, customer service, and marketing people. A must read for every key manager and employee who communicates with customers. A valuable aid to everyone interested in learning how to communicate more effectively on a professional or personal level. Closing Tactics offers 23 proven professional closing techniques, including: Who should initiate the closing process? How to use low-risk closes successfully. What to do when a customer rejects your close. Why the Ten Laws of Closing are critical to success. Where closing mistakes occur and how to avoid them.

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Part I
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The Best Type of Closer

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