Co-Engineering Applications and Adaptive Business Technologies in Practice: Enterprise Service Ontologies, Models, and Frameworks: Enterprise Service Ontologies, Models, and Frameworks

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Ramanathan, Jay, Ramnath, Rajiv
IGI Global, Mar 31, 2009 - Computers - 426 pages

Service organizations and enterprises have the dual challenge of embracing externally-driven variation while simultaneously evolving the enabling of information technology operations and systems. The co-engineering method provides a powerful tool for interdisciplinary decision-making necessary for managing complex interactions between layers of external and enabling services.

Co-Engineering Applications and Adaptive Business Technologies in Practice: Enterprise Service Ontologies, Models, and Frameworks provides knowledge that forms the basis for successful co-engineering of the adaptive complex enterprise for services delivery. Intended for practicing professionals, advanced students, and academicians, this book enables understanding of the deeper issues and challenges in applying IT to solve business problems.

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Contents

Characterization ofService Orientation andthe Adaptive ComplexEnterprise
1
Ontology ModelingCoEngineering PrinciplesWork Products
52
Governance andConceptual Logical andInstalled ArchitectureAlignment Using WorkProducts and Workflow
115
EA Knowledge for ACEDeployment
159
Strategic Improvement ofNonRoutine Servicesa
221
CoEngineering BusinessNeed and IT Services
246
CoEngineering ITServices for LeanOperations
271
Management Monitoringand Mining of ServiceKnowledge
299
Relating IT to ServiceInnovation
333
Research Topics inComplex Systems
351
About the Authors
393
Index
395
Copyright

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About the author (2009)

Dr. Jay Ramanathanobtained her PhD in computer science from Rice University in 1977. She is currently the Director of Research at the National Science Funded research site called Center for Experimental Research and Computer Systems for Enterprise Transformation and Innovation (or CETI) at The Ohio State University. She is engaged in developing innovative programs of industry-focused research, practice, and education. Previously she was the Founder and Board Member of Concentus Corporation, Columbus, Ohio and has served in the Chief Executive Officer and Chief Technology Officer roles. In this capacity she managed the commercialization of enterprise workflow technologies and large DARPA funded research programs. She has also served as the engagement consultant deploying solutions for business process management at over 150 companies using emerging technologies for the first time within their organizations. She has also written numerous papers and directed many doctoral students in these areas while a faculty member earlier. She is currently leveraging this industry and academic experience by researching more principled ways for the emerging discipline of Services Science. Particular areas of interest are adaptive complex enterprise frameworks for business-IT alignment, management and innovation. The underlying research includes both developing more analytic architecture frameworks using conceptual techniques such as Patterns, Complexity Theory and autonomic computing as well as technologies such as middleware, mobile computing, and Web services. This also includes validating the overall effectiveness of business services within its economic ecosystem.

Dr. Rajiv Ramnath obtained his PhD in computer science from The Ohio State University in 1988. He is the Director of Practice at the National Science Funded research site called Center for Experimental Research and Computer Systems for Enterprise Transformation and Innovation (or CETI) at The Ohio State University. He was formerly a Vice President and Chief Technology Officer at Concentus Technology Corp. and involved in government and DARPA-funded R&D programs such as the National Information Infrastructure Integration Protocols (NIIIP) project. In this capacity he was also responsible for the development of enterprise workflow technology and its highly distributed development process. He is currently engaged in industry-facing programs of applied R&D, education, technology transfer and practice. Dr. Ramnath's expertise and research interests range from wireless sensor network and pervasive computing applications in the enterprise, to the alignment of business strategy and processes with information technology, enterprise architecture, technology management and integration and software engineering, e-Government, collaborative environments, configurable enterprise systems, workflow, and work-management systems. He has published numerous papers in these areas. He also teaches graduate and under-graduate research, technology strategy and software engineering courses at the Ohio State University. [Editor]

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