Coaching Corporate MVPs: Challenging and Developing High-Potential Employees

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John Wiley & Sons, May 27, 2008 - Business & Economics - 224 pages
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"Coaching Corporate MVPs provides a very effective guide for developing this small group of high-impact performers within an organization. It makes a compelling case for a customized approach with coaching at its core, and also provides very practical examples of approaches that have been successful across a wide range of organizations and individual situations." -- David Denison, President and CEO, Canadian Pension Plan Investment Board 

"For multinational companies, if you have not identified your MVPs at all levels of leadership and put plans in place to develop and retain them, you will not be able to compete in the future. This book provides a comprehensive framework for understanding the theory and application of a talent management strategy as well as countless global examples of successful companies and their practice. This is a must read for executives, HR professionals or anyone in management involved in ensuring the right people in the right roles have a plan for ongoing coaching and development. If you already have a process in place, this book provides a great way to identify best practice to enable you to take your process to the next level! Enjoy!" -- Emily Lundi Mallett, Director, Global Learning and Organization Effectiveness, Beckman Coulter, Inc. 

"The author offers a compelling case to support the organization's MVPs...the 'go-to' people who are every company's most valuable and irreplaceable resources. Her guidance is superb and her examples and cases, excellent." -- Katherine D. Williams, Senior Director, Leadership and Organization Development, Genzyme Corporation 

"Coaching Corporate MVPs presents a comprehensive and elegant summary of not only the best practices - the 'what' - but also the best processes and purposes - the 'how' and 'why' - an organization can use to support the development of their most talented people/" -- Larry M. Starr, Director/Chair of Graduate Studies, Organizational Dynamic, School of Arts and Sciences, University of Pennsylvania 


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Retirement of the Baby Boomers
Company Growth
The Competition for Talent
Retaining TalentAn Ever Higher Priority
Retaining the MVP
Reasons for Writing this Book
CEO and Senior Management Commitment
Creating the Philosophy and Integrated Talent Management Framework
Questioning the Question
Alpha Trading Systems
Canada Pension Plan Investment Board
CSL Behring
General Electric GE
LoJack Corporation
Maple Leaf Foods
Merck Co Inc

Consistent Implementation of Framework Across the Organization
Challenges to Implementing Talent Management and Leadership Development Programs
Assessment for Identifying MVPs
Assessment Tools and Methods Championed by Companies
Assessment for Creating Development Plans
Assessment as Part of the Coaching Process
MVPs Response to Assessment
Assessment and Development Plan Creation
Formal Training
Action Team Learning Projects
Individual Development
OntheJob Development
What MVPs Need from Coaching
Who Coaches MVPs?
Why do Externally Recruited MVPs Fail?
How to Prevent Externally Recruited MVPs from Failing
How to Help the Failing MVP
Is Coaching Worth it?
Choosing a Coach What to Look For
Creating a Coaching Pool
Orienting Coach to Company
Matching Coach and Coachee
The Coaching Process What to Expect
Identifying Talent
Ensuring Consistency and Fairness
Supporting Development
Supporting Coaching
Managing the Program
Role of Manager as Developer of Talent
Differences Between Managers Role as Coach and Everyday Role
Training Managers to be Coaches
What Managers Do as Coaches
The Managers Role in the External Coaching Process
What Happens When the Manager is Not Capable of being a Coach?
The Benefits of Coaching
The Difficulties of Calculating Financial ROI
Measuring Success Indirectly
PepsiCo International
Right Management
Royal Dutch Shell International plc
The Stride Rite Corporation
Awarness Program for Executive Excellence APEX
The APEX Model of Enhanced 360Degree Feedback
360 Degree Assessment BENCHMARKS
VOICES 360 Feedback System
Leadership Effectiveness Analysis LEA
SHL Verify
BarOn EQ
California Personality Inventory Tool CPI
Critical Thinking Test CTT
Employee Potential Assessment Tool Report Corporate Leadership Council
The Leadership Report
Hogan Personality Inventory HPI
The Looking Glass Experience
Myers Briggs Type Inventory
ThomasKilmann Conflict Mode Instrument A

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About the author (2008)

Margaret Butteriss is Senior Vice President, Organizational Consulting with Right Management and is the firm's Coaching Practice Leader for the Northeastern Region of the U.S. Margaret is a highly accomplished organization effectiveness, leadership development, and talent management professional. She has consulted to leading multi-national companies in many industries in the U.S., Canada, and Europe, both as a senior management team member and as an independent consultant. She has held senior HR and management positions at Shell International in the UK, Shell Canada, Ontario Hydro, and Fidelity Investments both in Canada and the U.S.

An accomplished speaker and writer, Margaret is the co-author of Corporate MVPs: Managing Your Company's Most Valuable Performers, and the author of Reinventing HR: Changing Roles to Create the High Performance Organization had Help wanted: The Complete Guide to Human resources for Canadian Entrepreneurs.

Right Management is the leading global provider of integrated human capital consulting services and solutions across the employment lifecycle, offering employee services in four areas: Attract & Assess, Develop, Engage & Align, and Transition. These services help clients maximize the return on investment in their people, while assisting individuals to achieve their full potential. Right Management has a global network of more than 300 service locations in over 50 countries and is part of the Manpower Group of companies, the leader in the world of work. Partnering with business and HR leaders at mid-sized and large companies, Right Management has over 3,100 employees, and serves 80% of the Fortune 500 and 50% of the Global 1000 companies. More Information on Right Management is available at

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