Coaching People: Expert Solutions to Everyday Challenges
Harvard Business Press, 2006 - Business & Economics - 69 pages
All managers engage in some kind of coaching relationship with direct reports and other people in the their organizations. An effective manager understands the importance of coaching in helping others improve their performance. Though similar to evaluating performance or even giving feedback, the act - and art - of coaching is not the same. Coaching is a more interactive process of developing and guiding others in achieving new skills and knowledge. Concise, user-friendly, and packed with expert advice and tools, this portable guide will help managers improve the performance of their people.
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What Is Coaching?
How to Know When to Coach
How to Develop Coaching Skills
How to Manage a Coaching Session
How to Customize Your Coaching
Tips and Tools
Tools for Coaching People
To Learn More
Sources for Coaching People
Other editions - View all
achieve action plan advice answers Ask questions AT&T School avoid behaviors or actions body language Brian Build agreement Business School Publishing Carl clarify coachee's coaching discussions coaching focuses Coaching for Success coaching is ongoing coaching process coaching style coaching take place COACHING TOOLS consultant Desired Outcomes Develop Coaching Skills develop your coaching direct reports effective coach establish an action evaluator and coach example feel focus Give feedback give positive Gonzalo Harvard Business Review Harvard Business School ideas iden Ilka improve individual Interaction Associates judgments or assumptions Kilburg leadership listening skills manager mentor suggests motivation negative feedback Notes Notes Notes observations open-ended questions Patty McManus Performance Coaching person person's behavior perspectives positive feedback problem provide both support Q 3 Q Q 5 Q Receive feedback Rita role model roles of evaluator School of Business sharing situation someone is talking Sonia speaker Supervisor Supportive Coaching Test your theories trust