Coaching People: Expert Solutions to Everyday Challenges
Harvard Business Press, Dec 26, 2006 - Business & Economics - 96 pages
Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching—not only to strengthen direct reports’ skills but also to rev up their performance to unprecedented levels.
What people are saying - Write a review
We haven't found any reviews in the usual places.
How to Know When to Coach
How to Develop Coaching Skills
How to Manage a Coaching Session
How to Customize Your Coaching
To Learn More
Sources for Coaching People
Other editions - View all
achieve action plan active listener advice answers Ask questions AT&T School avoid behaviors or actions body language Brian Build agreement Business School Publishing Carl clarify coaching discussions coaching focuses coaching is ongoing coaching process coaching skills coaching style COACHING TOOLS consultant correct someone’s Desired Outcomes direct reports effective coach employees establish an action evaluator and coach example feel focus Give feedback give positive Gonzalo Harvard Business Review Harvard Business School iden Ilka improve individual Interaction Associates judgments or assumptions leadership listening skills manager mentor suggests motivation negative feedback Notes Notes Notes observations open-ended questions Patty McManus Paula Performance Coaching person person’s behavior perspectives positive feedback problem provide both support Question Yes receiving feedback Rita role model roles of evaluator schedule School of Business sharing situation someone is talking Sonia specific feedback success Supervisor Supportive Coaching Test your theories trust Worksheet yardstick to measure