Coaching People: Expert Solutions to Everyday Challenges

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Harvard Business Press, Dec 26, 2006 - Business & Economics - 96 pages
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Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching—not only to strengthen direct reports’ skills but also to rev up their performance to unprecedented levels.
 

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Contents

How to Know When to Coach
9
How to Develop Coaching Skills
19
How to Manage a Coaching Session
31
How to Customize Your Coaching
39
Test Yourself
57
To Learn More
63
Sources for Coaching People
69
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