Coaching Up and Down the Generations

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American Society for Training and Development, Nov 16, 2010 - Business & Economics - 112 pages
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This is most decidedly not just another book about generational differences, nor is it yet another "how to coach" book. Coaching Up and Down the Generations looks at the key processes of transferring knowledge, developing teams, and collaborating, and examines how different age groups can better learn from one another and even experience major breakthroughs that will improve their progress—despite disparate backgrounds.

You'll find a thorough examination of key issues in inter-generational coaching situations, including what constitutes great coaching, at any age; a complete overview of each generation and how they view life, technology, work, communication, and behavior; how to handle clashing communication styles and preferences; the importance of "coachability" in yourself and others regardless of different habits, opinions, and work styles; and how to cultivate a coaching environment where the different generations can have provocative conversations and truly help one another.

With this book as your guide, you can show the generations how to find common points of interest, needs, and goals. You'll find ingenious tips for creating formal and informal coaching situations, developing opportunities to build relationships, and helping people of all ages to become catalytic coaches and engaged performers.

 

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Contents

Beyond the Cliches and WornOut Talk About Generations
1
Coaching for Catalysts Fundamentals for Creating Great Coaching Moments
9
But I Dont Think Like That What We Need to Know About the Generations
27
Up Down and Sideways Coaching That Transcends Generational Differences
51
The Coachable Coach
63
Extra Credit The Science of Breakthroughs
69
Cultivating a Coachable and Coaching Environment for All Generations Considerations for Senior Leaders and Trainers
87
Into the Future We Go
95
References
97
About the Author
99
About ASTD
101
About BerrettKoehler
102
Index
103
Copyright

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About the author (2010)

 Lisa Haneberg has 25 years of experience as a coach, trainer, writer, and consultant, and is currently vice president for MPI Consulting, an organization development practice in Cincinnati. When it comes to delivering fresh, practical approaches to the art of coaching, you can't beat Haneberg. Her upbeat, no-nonsense style makes her books engaging, applicable, and unquestionably valuable. Never one to get hung up about corporate formality, Haneberg is quick to point out that "we all drive each other bonkers," and to provide a sound framework for improving coaching and communications despite individual differences.

But don't let her lighthearted approach fool you: Haneberg has heavyweight experience in the fields of organization development and management and leadership training. She has worked with leaders in organizations as varied as Intel, Black & Decker, Amazon.com, Mead Paper, and the Royal Government of Thailand. With a degree in behavioral sciences from the University of Maryland, Haneberg is the author of 10 other books, including Organization Development Basics and Coaching Basics (both from ASTD Press). She is also author of numerous articles and essays and the popular blog Management Craft. Haneberg enjoys tooling around country roads on her purple motorcycle named Hazel, and she lives in Cincinnati with two cats, two big dogs, and one husband.

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