Disability Discrimination Act 1995: Code of Practice : Rights of Access : Goods, Facilities, Services and Premises

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The Stationery Office, 2002 - Discrimination against people with disabilities - 175 pages
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Contents

Contents
1
What services are affected by Part lll of the Act? 11
18
The service providers duty not to treat a disabled person
25
What is the duty to make reasonable adjustments?
38
Protecting the fundamental nature of a business or service
51
Cost of providing reasonable adjustments
52
What are practices policies and procedures?
58
What are reasonable steps in relation to auxiliary aids
65
Provision for people with other disabilities or multiple
73
What are a service providers obligations in respect
79
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