Communicating in Groups and Teams: Sharing Leadership
Wadsworth Publishing Company, 1999 - Communication in organizations - 408 pages
Emphasizing teamwork, leadership and technology, this text distinguishes itself in two major ways: its emphasis on teamwork and leadership skills, and its integration of ethics and diversity throughout. This text is timely because of the recent attention given to teams in business and industry, the examination of technology's role in small group communication, and the growing awareness that colleges should be challenging students to examine their own leadership competence and understand the ethical and social implications of the groups in which they participate.
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YOUR ROLES IN GROUPS AND TEAMS
PLANNING THE PROCESS
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ability achieve adapt agenda analysis analyze approaches assess audience behavior brainstorming chapter choices climate commitment competence conflict cooperative create creative thinking credibility criteria critical culture decisions deductive reasoning designated leader develop dialogue discussion Edward de Bono effective empathy ethical evaluate example experience facilitate feedback feel fishbone flowchart focus goals groups and teams groupthink groupware ideas identify implement important individual influence interactions involved issues listening and questioning look means meeting messages nonverbal communication nonverbal cues norms organization organizational organizational culture participants person possible problem proposal reasoning relationships responsibility roles share leadership skills social loafing solutions someone sometimes sources speaker specific style suggest talk task force task processes team members team needs team processes team's teammates teamwork things tion transactional and task transactional processes understand values verbal visuals