Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation

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John Wiley & Sons, Aug 24, 2011 - Computers - 288 pages
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A clear and focused guide to creating useful user experiencedocumentation

As web sites and applications become richer and more complex,the user experience (UX) becomes critical to their success. Thisindispensible and full-color book provides practical guidance onthis growing field and shares valuable UX advice that you can putinto practice immediately on your own projects. The authors examinewhy UX is gaining so much interest from web designers, graduates,and career changers and looks at the new UX tools and ideas thatcan help you do your job better. In addition, you'll benefit fromthe unique insight the authors provide from their experiences ofworking with some of the world's best-known companies, learning howto take ideas from business requirements, user research, anddocumentation to create and develop your UX vision.

  • Explains how to create documentation that clearly communicatesthe vision for the UX design and the blueprint for how it's goingto be developed
  • Provides practical guidance that you can put to work right awayon their own projects
  • Looks at the new UX tools and ideas that are born every day,aimed at helping you do your job better and more efficiently
  • Covers a variety of topics including user journeys, taskmodels, funnel diagrams, content audits, sitemaps, wireframes,interactive prototypes, and more

Communicating the User Experience is an ideal resourcefor getting started with creating UX documentation.

 

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Unbelievable pricing.
Why is this so expensive? Amazon has the paperback for US$29.69 (A$28.53 right now), and yet here it's almost A$40. Bandwidth wasn't *that* expensive the last time I checked. Sheesh,

Contents

Introduction l
1
H A P T E R
3
H A P T E R
6
H A P T E R
9
H A P T E R 2
43
Research and workshop ideas
53
Create task models in PowerPoint
69
User Journeys
77
Create a sitemap in PowerPoint
142
Create a sitemap in OmniGraffle
148
Wireframes
159
Research and workshop ideas
178
Create wireframes in OmniGraffle
186
Create wireframes in Axure
240
H A P T E R 7
263
Research and workshop ideas
276

Research and workshop ideas
86
H A P T E R 4
103
H A P T E R 5
123
Research and workshop ideas
134
H A P T E R 8
291
Index
323
Copyright

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About the author (2011)

Richard Caddick (London) is managing director for cxpartners, a London-based design firm. Richard has been working on digital projects for over 14 years, working most recently with clients such as Expedia, Jaguar, The Cooperative Bank, Nokia and The Planning Portal.

Steve Cable (London) is a User Experience Consultant for cxpartners. Steve has worked on many research and design projects, most recently for clients including Nokia Music, Virgin Trains, Planning Portal and Saga Holidays.

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