Communicating with Today's Patient: Essentials to Save Time, Decrease Risk, and Increase Patient Compliance
Drawing on the author′s wealth of experience in health care communications and backed up by solid research, Communicating with Today′s Patient is filled with proven techniques and time–tested strategies physicians and other clinicians can immediately put into action.
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Ten Reasons You Need to Read This Book
Patient Personalities and How They Affect
What Your Body Language Says
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active listening Amiable patients Analytical patients angiogram answer antibiotic appropriate Asian avoid behaviors better body language CableACE Award chapter chart clini clinic clinicians closed-ended questions comfortable communication skills communication techniques concerns CT scan cultures dealing desk Desmond Medical Communications diagnosis doctor Driving patients Dulmen effective emotional especially exam room example explanation Expressive patients eye contact face facial expressions family members friends gallbladder gestures give handout health care professionals hear Hispanic hospital illness important interactions interest jargon keep Lanny look medical task medicine nonverbal communication open-ended questions particular patient communication patient feel patient's name patients tend pediatrician percent person phrases physician physician assistant pills position practice prefer probably problem psychosocial quickly recommend reflective listening relationship response Roter situation smile social style sure talk tell tients tion tips topic treatment plan wear words