Communication: Core Interpersonal Skills for Health Professionals

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Elsevier Health Sciences, Oct 31, 2012 - Medical - 392 pages
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This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills.
  • Ancillary package including MCQs
  • Scenarios
  • Reflection questions
  • Health professions focus
  • Specific chapters on -
    • communicating with indigenous peoples
    • Culturally appropriate communication
    • Reflective practice
    • Self awareness

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The Significance of Interpersonal
A model demonstrating the importance
Chapter summary
A model to guide the general purpose
Chapter summary
The specific goals of communication
Developing Awareness to Achieve
Patterns of relating during conflict
How to communicate assertively
Culturally competent communication
Why consider cultural differences?
Understanding context
Managing personal cultural assumptions
Using an interpreter

Personality and resultant communicative behaviours
Awareness of how personal
Awareness of the Persons
Understanding and Managing
Nonverbal communication
Chapter summary
Conflict and communication
Ethical communication
Remote communication
The Focus of Communication in

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