Communication Skills For Dummies

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John Wiley & Sons, Nov 5, 2012 - Language Arts & Disciplines - 272 pages
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The key to perfecting your communication strategy

Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation.

Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without!

  • Get ahead in the workplace
  • Use effective communication skills to secure that new job offer
  • Convince friends and family to support you on a new venture

Utilising a core of simple skills, Communication Skills For Dummies will help you shine—in no time!


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Table of Contents
Honing Your Communication Skills
Displaying Respect for Other People
Knowing What You Want to Achieve
Presentin aCom ellin Case
Communicating with the loud
Adapting Your Style for Clear
Conveying Messages through Movements
Putting Your Face into Your Message
Positioning Your Body for Best Effect
Managing Difficult Behaviour
Ne otiatin with Finesse
Closing the Deal
Understanding Context
Communicating Across Distances

Getting into the Other Persons Mindset
Establishing Rapport for Effective
Engaging with Empathy
Choosing the Right Attitude
Connecting with Commitment
Speaking with Clarity
Addin ualit to YourVoice
Making the Most of Social Media
Dealing Professionally with Received Calls
Getting Your Personal Letters Right
The Part of Tens
Treating the Other Person with Respect

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About the author (2012)

Elizabeth Kuhnke is a Positive Impact Coach and the Managing Director and founder of Kuhnke Communication, a company that tailors communication coaching programmes and workshops to individuals and teams across the UK, Europe and the Far East. Elizabeth is the author of Body Language For Dummies and Persuasion & Influence For Dummies.

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