Communication Tools for Any Trade: A Simple Blueprint For Getting Along At Work

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iUniverse, Jan 22, 2013 - Business & Economics - 134 pages
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“This book is not only a page turner; it also shares some very valuable information. I look forward to the follow up adventures of Joe and Betty.”
—D. Dale, Owner, Wayne Manufacturing

Over the years, Joe and his wife, Betty, have built a successful plumbing business, but it’s at a crisis point—all because of interpersonal relationships. Joe faces an ultimatum from his managers: fire Betty, or they will quit.

In Communication Tools for Any Trade, authors Layton Park and Myrna Park tell Joe and Betty’s story while exploring the key skills and traits of successful business and personal relationships. Using information gained from their personal experiences of starting and running businesses and from examples encountered consulting with clients, the Parks present a guidebook for overcoming communication challenges that many businesses face.

Focusing on the importance of both verbal and nonverbal communication, Communication Tools for Any Trade presents an informative guide to DISC behavioral styles and values in business and explores ways to recognize, remember, and use them. This business parable provides insight in the how and why of relationships and illustrates the fundamental principles necessary to succeed in business and in life.

Learn more at www.chameleoncommunicator.com.

 

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Very practical understanding of the most effective DISC profiles.

Contents

Fire the Wife?
1
The Banker
19
A Fish Stinks from the Head
23
The Golf Game
33
The Questions
37
Leigh and the Banker
45
Red Is Fire
49
The Next Step
55
The Chameleon at Work
67
Dissecting the Chameleon
79
The Bankers Visit
89
All Is Quiet
93
Epilogue
99
Just the Facts Maam
101
Recognizing DISC
103
Author Biographies
109

Meet the Chameleon
59
Showdown
63

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