Communication and Collaboration Support Systems
Kenichi Okada, Tohru Hoshi, Tomoo Inoue
Ohmsha, 2005 - Medical - 303 pages
It was approximately two decades ago that the support of communication and collaboration became an important research issue. The technical stimulation for this was the spread of personal computers and computer networks, whilst the social driver was the demand for the support of everyday work, frequently including group work and teamwork. This field of research has become known as Computer-Supported Cooperative Work whilst the systems to support group work are called groupware. Over the two decades, research has been extensively conducted. Various Web-based systems have been researched, some of which are aimed at the support of communication and collaboration. Mobile phones have spread rapidly and communication and collaboration support systems have also been researched on this platform. There are many other technologies such as virtual reality, robotics, multimedia, and ubiquitous computing, each of which provides opportunities for the research field. As the research field is not dependent on the type of technology, but is dependent on the needs of human activity and human beings are social animals, the technical demands of supporting social activities do not diminish. Technologies that potentially are useful for this purpose are being investigated whilst new technologies are invented. As a result of the development of IT, the research and development of communication and collaboration systems is increasingly active. The scope of this publication extends from perspectives, design principles, guidelines and social aspects of communication and collaboration support systems to the various application systems and the platform technologies.
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activities annotation application asynchronous avatar awareness support function browser bulletin board system chaser client collaborative learning communication and collaboration conversation CSCW developed devices display documents e-mail e-MulCS electronic electronic tag environment evaluation example face-to-face Figure focusing GestureMan groupware human computer interaction IETF implemented ingroup bias initiation input interaction interests Internet interworkflow IP network IPSJ Japan jitter Kagoshima Keio University knowledge learners lecture messages method mobile phone module multi-user IBNR multimedia organization packet paper participants PAW2 PAWA2 personal agent pointing stick problem PSTN QuickBoard real world real-time remote person robot runaway scene screen server shared shows SmartCourier social agents SocioBoard subjects support system telephone ubiquitous computing University user interface user's virtual society virtual space virtual world voice Wakayama Univ web browser Web-based window workflow management systems