Communication in Small Groups: Theory, Process, and Skills

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Cengage Learning, Sep 4, 2008 - Performing Arts - 360 pages
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COMMUNICATION IN SMALL GROUPS: THEORY, PROCESS, SKILLS expertly balances theory and processes with practical skill development. Drawing on their extensive and varied experience as active researchers, lecturers, and communication consultants, the authors provide students with a clear and comprehensive introduction to the study of small group communication. This well-respected text effectively integrates theory, research, and practice, guiding readers to apply concepts and principles to the process of communication when working as members of a team.
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Contents

Defining Small Group Communication
1
Learning Core Group Communication Theories Processes and Skills
29
Structuring ProblemSolving Groups
67
Preparing for Group Problem Solving
105
Managing Diversity and Relational Trust
139
Leading Small Groups
177
Effective Role Performance in Small Groups
211
Managing Group Conflict
243
Facilitating Work Groups in Organizations
275
Collaborating in Virtual Teams
307
Bibliography
333
Author Index
343
Subject Index
347
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About the author (2008)

John F. Cragan is Distinguished Professor and Assistant Chair in the Communication and Journalism Department at the University of St. Thomas, St. Paul, MN, and Professor Emeritus in the School of Communication at Illinois State University, Normal, IL. He has published extensively in the areas of small group, organizational, and applied communication and has co-authored several books and scores of articles. In addition, he has consulted for numerous public and private organizations, including State Farm, 3M, and the Illinois Fire Chiefs Association.

David W. Wright was Professor Emeritus in the School of Communication, Illinois State University, Normal, IL. He published extensively in the areas of small group and organizational communication and consulted for GTE and the Detroit Police Department.

Chris R. Kasch is an Associate Professor in the Department of Communication at Bradley University in Peoria, IL. His current research and teaching interests lie in the area of organizational communication, including interpersonal, small group, and computer-mediated communication. In 1996, he was the first faculty member at Bradley to develop and teach courses online, including courses in Virtual Teams, Interactive Advertising, Training and Development, and Organizational Culture and Change. He has consulted for numerous public and private organizations including Caterpillar, State Farm, and various regional and national nursing associations.

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