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analysis apology strategies aspects behaviour cajolers classroom coherence ComAct communicative competence Communicative Language Teaching communicative point compared complainer context conversations countable Danish learners dictionaries direct apologies Discourse Analysis discourse regulation English native speakers epistemic examples expression fact Faerch feedback Foreign Language Teaching formal frequently function go-on grammatical Group lll groups of learners hearer Hymes illocutionary acts interaction interlocutors John Fowles knowledge Language Learning Language Transfer LDCE learners of English lexical linguistic competence linguistic tentativeness Lorscher means microfunction modality markers municative non-educational discourse nouns NS-Eng OALD occur offence P.D. James performance Philosopher's Pupil plural politeness possible completion points pragmatic Preisler pupils Randolph Quirk realization relevant repair role Second Language signals singular situation sociolinguistic sociopragmatic speakers of English speech act starters substrategy Tag questions teachers textual tion Trosborg turngiving turnkeeping turntaking types uncountable uncountable nouns unmarked utterance verbal verbs writing