Compendium of Questionnaires and Inventories, Volume 1

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Human Resource Development, Mar 1, 2007 - Business & Economics - 288 pages
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Frustrated when you cant find the right assessments and inventories to use during training sessions? This manual is chock full of an assortment of assessments, checklists and surveys covering a variety of different topic areas. It is a must resource for trainers, HR professionals, line managers, team leaders anyone who wants to provoke self-awareness and discussion during training and development sessions. The 49 inventories are arranged in alphabetical order by topic. For easy reference, they are organized in a matrix index into 10 categories: Coaching/counseling; Communication; Customer service; Leadership skills; Organizational awareness; Performance management; Personal effectiveness; Recruitment and selection; Teamwork; Training and development. In each category, youll find a wide range of inventories covering the skills, attitudes and behaviors needed to demonstrate virtually any skill set or competency such as assertiveness, interview skills, motivation, creativity, conflict management and many more. You can use each inventory as a stand-alone item. The inventories also are ideal as preparatory material before sessions, part of group or individual coaching sessions or assessment modules to gauge improvement after training is over. Using the key learning points that accompany each inventory, youll become a better trainer as you learn how to initiate stimulating discussions and help learners create their own personal action plans.
 

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Contents

Action Planning
1
Assertiveness
5
Change ManagementIndividuals
11
Change ManagementOrganizations
17
Coaching Skills
23
Communication Style
31
Conflict Management
39
Counseling Style
47
Meeting Skills
155
Mentoring
161
Motivation
165
Negotiation Skills
173
Organizational Culture
183
Performance Appraisal Skills
193
Performance Appraisal Style
197
Presentation Style
203

Creativity
53
Customer FocusIndividuals
59
Customer FocusOrganizations
67
Customer Satisfaction
73
Delegation
83
Employee Attitudes
89
Empowerment
93
Evaluation of Training
97
Facilitation
101
Feedback Skills
107
Influencing Skills
111
Interview Skills
115
The Learning Organization
121
Learning Style
127
Listening Skills
133
Management Competencies
139
Management Style
147
Project Management
213
Questioning
217
Recruitment and Selection
223
Report Writing
227
Selling Skills
233
Setting Objectives
237
Stress Management
243
Team Behavior
249
Team Effectiveness
255
Team Review
261
Team SelfAppraisal
265
Telephone Skills
269
Time Management
275
Trainer Feedback
281
Written Communication
285
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