Competency-Based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way

Front Cover, 2009 - Business & Economics - 316 pages
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Competency-Based Performance Reviews offers you a new and more effective way to handle performance reviews and to coach your employees to emphasize the knowledge, skills, and abilities that they have and the organization needs. Most sophisticated U.S. and international employers are using competency-based systems to select and interview their employees, as well as evaluate the performance of those employees. Fortune 500 corporations such as American Express, Anheuser-Busch, Coca-Cola, Disney, Federal Express, IBM, Johnson & Johnson, and Pfizer are all looking for specific competencies. Competency-Based Performance Reviews includes sample phrases to use on reviews, as well as sample accomplishment statements to help employees write and improve their own.

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Understand the Basics of CompetencyBased Performance
Get Ready for Better CompetencyBased Performance
Coach Your Employees Toward Better Performance
Think Differently to Improve Your Coaching 76 Chapter 5 Encourage Your Employees to Write CompetencyBased
Write Strong and Effective CompetencyBased Performance
Set Better Goals and Develop Your Employees 124 Chapter 8 Prepare for Better CompetencyBased Performance Review
Understand the Legal Issues With Performance
Learn From CompetencyBased Performance Review Case
Actively Manage CompetencyBased Careers 198 Appendix A Examples of CompetencyBased Behavioral
State of Michigan Behaviorally Anchored Rating
Building Trust
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About the author (2009)

Robin Kessler is currently president of The Interview Coach, a human resources and career consulting firm based in Houston, Texas. She has more than 20 years experience improving interviews, resumes, presentations, and organizational communications as a human resources professional, consultant, career coach and adjunct professor. Robin is the author of Competency-Based Resumes, the first book to teach people to write their resumes considering the competencies employers are looking for, and Competency-Based Performance Reviews. She received her BA and MBA from Northwestern University.

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