The Complete Idiot's Guide to Etiquette

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Penguin, 2000 - Reference - 314 pages
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Mary Mitchell, Ms. Demeanor herself, takes you through Y2K and beyond with The Complete Idiot's Guide to Etiquette, Second Edition. Topics covered include gifts and e-commerce: can you "wrap" an electronic gift?, telecommuting and the home office: the impact on family and friends, and volunteering: the fine line between being Mother Theresa and Lady Bountiful. This title also includes an updated section on weddings, plus tips from the expert on dining on the run, takeout, new tipping systems, and manners at Mickey D's. Other topics include privacy, diversity, and harassment issues on the job, E-mail etiquette and computer manners, and saying the right thing--is small talk dead?

 

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User Review  - stefrand - LibraryThing

I got this mostly just for fun. I'm interested in Etiquette studies...I find social "norms" to be fun to examine. It's a good book on the topic, as most in the Idiot's Guide series are. Read full review

Contents

of the Civil War the Jazz Age and the Great Depression
11
Special Dining Situations
21
The Anatomy of a Restaurant
33
Business Etiquette
41
Introductions
53
Etiquette in the Workplace
61
The Boardroom and the Dining Room
73
Correspondence
87
Freedom of Choice
171
Saying the Right Thing
183
Its a Small World
197
Conflict Compliments and Criticism
207
Speak Up
217
what you
219
Giving and Receiving Gifts
227
Fun and Games
239

Stationery
105
Calling Cards
113
Invitations and Addressing
119
Home Etiquette
131
Table Manners
138
Peer Pressure and Promise
147
The Ins and Outs of Home Entertaining
159
On the Road
255
Planes Trains Ships and More
267
Preparing for a Wedding
281
The Big Day
293
What to Wear
295
Index
303
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About the author (2000)

Mary Mitchell, the author of The Complete Idiot's Guide® to Business Etiquette; Dear Ms. Demeanor; The Young Parent's Etiquette Guide; and The First Five Minutes: How to Make a Great First Impression in Any Business, is the founder of Uncommon Courtesies, a consulting firm that helps corporations and individuals hone their personal interaction skills. She is also president of The Mitchell Organization, a training and consulting company. Her column, "Dear Ms. Demeanor," is nationally syndicated. She lives in Philadelphia.

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