Computational Advancements in End-User Technologies: Emerging Models and Frameworks: Emerging Models and Frameworks

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Clarke, Steve
IGI Global, Oct 31, 2009 - Medical - 376 pages
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In recent years, innovative technologies have lead to rapid progression and accelerated research studies within the field of end-user computing.

Computational Advancements in End-User Technologies: Emerging Models and Frameworks contains leading research and practices into the advancement, significance, and comprehensive nature of end-user computing. A defining collection of significant tools, applications, and methodologies within this expanding field of study, this publication provides academicians, researchers, and practitioners with a complete and practical resource of expert international findings.

 

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Contents

EffortAccuracy TradeOff in Using KnowledgeManagement Systems
1
Judging What We Know
28
A Case Study
47
Exploring System Use as aMeasure of KnowledgeManagement Success
63
Collaborative KnowledgeManagement in the Call Center
78
The Role of the IS Organization within theSarbanesOxley Act
93
Exploring the Decision Models of Expertand Novice IS Managers
112
An Instrument to Classify Users Based onthe User Cube
142
An Automated AugmentedRealityShopping Assistant
193
Examining Public Trust in EVotingTechnology
206
A Rasch Analysis
225
The Role of Media Richness
242
Ratings Schemes ineCommerce
260
Validating the EndUserComputing SatisfactionInstrument for OnlineShopping Systems
291
Compilation of References
309
About the Contributors
349

Social and UsageProcessMotivations for ConsumerInternet Access
159
An Empirical Comparison of theirStrength in Predicting Generaland Specific Outcomes
176

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About the author (2009)

Steve Clarke, Ph.D.received a BSc in Economics from The University of Kingston Upon Hull, an MBA from the University of Luton, and a PhD in human centred approaches to information systems development from Brunel University (UK). He is a professor of Information Systems in the University of Hull Business School (UK). He has extensive experience in management systems and information systems consultancy and research, focusing primarily on the identification and satisfaction of user needs and issues connected with knowledge management. His research interests include: social theory and information systems practice; strategic planning; and the impact of user involvement in the development of management systems. Professor Clarke is the co-editor of two books, Socio-Technical and Human Cognition Elements of Information Systems, 2003 published by Idea Group Publishing, and Beyond Knowledge Management, 2004 published by Idea Group Publishing. [Editor]

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