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ability already answer applications artificial intelligence AT&T banks become called central processing unit chip circuit communications companies company's competition computer crime computer revolution computer security computer system computerized concern corporate cost customers data base data processing Despite developed devices disk electronic employees encryption ENIAC equipment example executives expert systems factory faster federal files future hackers Harvard Business Review human important industry information systems installation integrated integrated circuit involved Japanese keyboard kind knowledge language large number machine mainframe mainframe computer managers memory messages microcomputers micros million monitor office automation operations optical fiber organizations personal computers planning possible practical printer problems questions records robots satellite screen secretary seems smaller telecommunications telephone terminal tions typewriter United users various vendors videotex word processors workers workplace York