Computer systems development: history, organization, and implementation

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This book outlines the entire history of computer systems development. Based on surveys from Europe, Japan, Australia, and the United States, it emphasizes the rising concern with user relations as a major shift in systems development.

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CHAPTER 2Approaching the History of Computer Systems
Building a Model of the Phases

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About the author (1989)

Andrew L. Friedman is Professor of Management at the University of Bristol, and Managing Director of the Professional Associations Research Network (PARN). Samantha Friedman is a Reader in Accounting and Finance at The Business School, Oxford Brookes University.

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