Computing Information Technology: The Human Side
Steven R. Gordon
Idea Group Inc (IGI), Jan 1, 2003 - Business & Economics - 308 pages
IT influence is being felt throughout modern organizations, from the senior management level to various clerical and support group levels. As IT has grown in sophistication along a broad range of technical aspects and features, organizational personnel have witnessed changes in organizational life and ways of doing business that have transformed their thinking about what it means to contribute effectively and efficiently to the well-being of their organizations. IT has influenced organizational strategy making, has altered organizational structures and cultures, has reshaped organizational communication and learning and has changed management thinking about organizational design. Computing Information Technology: The Human Side addresses both the pitfalls and triumphs of implementing information technology into organizations.
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administration analysis application behavior browser command language communication concept Copying or distributing Copyright cultural data collection Dillman dimensions distributing in print documentation effective electronic forms employees end user computing end-users environment event handler expandable TOC experience factors forms without written human hypermedia hypertext Idea Group Inc impact information systems information technology interaction internal Internet Journal knowledge learning Management markup language mental models menu Mode multiple-frame navigation novice OLAP organization organizational paper and pencil paradigm of inquiry participants Pencil Surveys perceived percent performance presented print or electronic problems question questionnaire response rates satisfaction Self-Efficacy SGML SOBA-Net social sociopragmatic strategic alliance strategy structure sub-task table of contents tasks TOC treatment traditional TOC usability user's variables Web-based surveys WebBrowser Control Website World Wide World Wide Web