Confirmative Evaluation: Practical Strategies for Valuing Continuous Improvement

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John Wiley & Sons, May 3, 2004 - Business & Economics - 272 pages
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This much-needed book offers trainers, consultants, evaluation professionals, and human resource executives and practitioners a hands-on resource for understanding and applying the proven principles of confirmative evaluation. Confirmative evaluation is a marriage of evaluation and continuous improvement. Unlike other types of evaluation—which are used during the design of a learning program or applied immediately after conducting a program—confirmative evaluation follows several months after the program is implemented. It tests the endurance of outcomes, the return on investment, and establishes the effectivenss, efficiency, impact, and value of the training over time.
 

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Contents

PART 2 Meeting the Challenge
39
PART 3 Lessons from Oz
173
GLOSSARY
203
REFERENCES
211
INDEX
221
ABOUT THE AUTHORS
227
ABOUT THE SERIES EDITORS
229
ABOUT THE ADVISORY BOARD MEMBERS
233
Pfeiffer Publications Guide
235
What will you find on pfeiffercom?
239
Customer Care
240
EULA
241
Copyright

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About the author (2004)

Joan Conway Dessinger is founder of and senior consultant with The Lake Group, a performance improvement consulting firm. She is the coauthor of two books with James L. Moseley and Darlene Van Tiem. The books won the 2001 and 2003 Award for Excellence in Instructional Communication from the International Society for Performance Improvement. She is also a contributor to Distance Training and Sustaining Distance Training, both from Jossey-Bass.

James L. Moseley is an associate professor of community medicine at Wayne State University and is also on the faculty of the College of Education, in the instructional technology department. He has won numerous awards for teaching and mentoring and frequently consults with business and industry on program evaluation and needs assessment.

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