Conflict mediation across cultures: pathways and patterns
David Augsburger believes conflict is not only inevitable in human life, but also essential and possibly quite constructive. It is universal, distinct in every culture, and experienced uniquely by every individual. Augsburger explores variations in conflict and proposes a shift from an interpersonal approach to an international approach in resolving disputes. He examines interpersonal and group conflicts and provides a comparison of conflict patterns within and among various cultures: situational patterns versus cultural, individual versus communal, and direct versus indirect. In this study, Augsburger desensitizes the reader to his or her common sense about conflict, and sensitizes the reader's "uncommon sense" about conflict, inviting individuals to learn from other cultures.
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acceptance aggression agreement Ainu altematives anger angry Augsburger basic become behavior Chinese collectivistic competition concem concord CONFLICT conﬂict pattems conﬂict situation confrontation context contrast cooperation creative cyclical model deﬁned deﬁnition differences difﬁcult direct dispute ego ideal either-or elders emic emotional Eshu etic express face feelings ﬁeld ﬁg ﬁght ﬁnal ﬁnd ﬁrst ﬂict FOLKTALE forgiveness Getting to Yes Gitksan go-between goals guilt harmony Hausa high-context cultures honor human individual individualistic inﬂuence intemal interaction interpersonal Isphahany issues John Paul Lederach justice low-context cultures male Mbuti means mediator mutual negative negotiation offer one's other's outcome pangats participants peace person polychronic positive proverb reconciliation reﬂection relationships resolving response retaliation retum revenge ritual role sacriﬁce seek shame signiﬁcant Smith social society solution speciﬁc strategies style superego sweat lodge tension third party threat tion Tokachi Tonga traditional tribe trust values village violence Westem wife woman women Yoruba