Conquering Your Workplace: From Mail Room to Board Room-A Sourcebook for Today's Workforce!

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iUniverse, 2005 - Business & Economics - 404 pages
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Today's growingly precarious workplace presents unprecedented challenges that perplex even veteran employees. With the workforce going global, the workplace virtual, the payrolls leaner, and the organizational hierarchies flatter, stressed-out and discomposed workers want to understand success mantras. With the inexorable workplace-demographic shift, age disparity is creating a difficult-to-comprehend employee dynamic. Yet, nothing has changed fundamentally that should discourage a savvy professional. Conquering provides that bedrock foundation, demystifying how today's organizations function and their workers behave, so that you can understand-even predict-what is happening. Learn why:
  • Managers make wrong assumptions about employees
  • It takes skill to manage your manager and to know their functions
  • When peers hijack your agenda, you must coolly unleash your wrath
  • Career management requires a road map and chutzpah
  • Apprenticing in the right job sets your career trajectory
  • Learning global cultures galvanizes your career
  • Everyone must know how to handle customers
  • Avoiding organizational sticky wickets can unblock success
  • Knowing when you're in trouble is key to what's next
  • Developing broader job perspectives can be liberating

Real-life insights and object lessons, handy tools, identifiable scenarios, and timeless treatment, make Conquering an indispensable playbook for today's global workforce.

 

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Contents

Todays Workplace
1
A Seismic Shift
7
Clientserver Networks
22
SURVIVING TODAYS WORKPLACE
24
Organizational Basics
27
Staff Organization or Crossfunctional Team
30
Feudal Management
36
Limitations of the 7S Model
42
UNDERSTANDING CUSTOMERS
219
Working Globally
225
WORKING GLOBALLY
231
Just One More Thing MYOB
232
SUMMARY CHAPTER
237
Epilogue
239
Managing Upward ManagingYour Boss
243
Managing Meetings
249

Management Basics
46
Whats a Manager
48
Plan
51
CHAPTER3 MANAGEMENT BASICS
69
Managing Your Own Journey
70
Exercise
82
The Change Curve
89
Career Transition Styles
102
Your New Job
108
The Four stages
115
Tool6
128
Tool7
132
ManagementInitiated Transition
145
Charting Your Career
157
Maslows Hierarchy
170
A Tool
176
About Annual Reviews
189
When Things Go Wrong
196
SOME RECOVERY STRATEGIES
202
Taking Care of the Customer
207
RELATIONSHIP ASSESSMENT PROCESS RAP
216
At the Meeting
255
The Immigrant Professional
261
The Human Moment at Work
267
Emotional Intelligence
271
Theories of Emotional Intelligence
273
The Annual Review and Raise
275
Negotiating a Raise
278
When Is it Time to Move On?
281
Sticky Wickets
284
Résumés and Cover Letters
291
Leveraging Your Genius
301
SIMPLE Tool for Career Transition
307
Psychometric TestsA Survivors Guide
309
Mentors Developing Relationship with Powerful People
313
WorkLife Balance
319
Work Etiquette
325
eMails
327
Followingup
340
Bibliography
353
Author Biography
371
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