The Consultant's Toolkit: 45 High-Impact Questionnaires, Activities, and How-To Guides for Diagnosing and Solving Client Problems: High-Impact Questionnaires, Activities and How-to Guides for Diagnosing and Solving Client Problems

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McGraw Hill Professional, Oct 10, 2000 - Business & Economics - 354 pages
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Written and field-tested by practicing consultants, The Consultant’s Tool Kit will save consultants both time and money-as it makes their work with clients much more effective. Each tool or activity is designed to solve a common consulting problem. Reproducible worksheets, exercises, and questionnaires are easily downloaded from the web and customized by consultants to fit the exact needs of each client—and help them effectively implement the solutions.

This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:
• Managing and leading change
• Organizational initiatives
• Assessing team and organizational functioning
• Improving relationships between departments and business units
• Creative problem-solving techniques

Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.

 

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Contents

Assessment Questionnaires to Study Your Clients Needs
1
Howto Guides for Solving Your Clients Problems
93
Intervention Activities to Increase Your Clients Effectiveness
219
Copyright

Common terms and phrases

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Page 158 - The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment.
Page 163 - Long-range planning does not deal with future decisions, but with the future of present decisions.
Page 135 - ... involvement is determined by the core planning team prior to beginning the actual Strategic Planning and Change Management process. This results in a much higher probability of successful implementation of your plan or major change. PARALLEL PROCESS STEPS 1.
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About the author (2000)

Dr. Mel Silberman is the author of Active Training and other organization development and training books. Professor of Adult and Organizational Development at Temple University, he is the editor of the annual Team and Organization Development Sourcebook, and The Training and Performance Sourcebook Annual. He has been a consultant to hundreds of corporate, governmental, educational, and human-service organizations, and is a popular presenter at professional conferences.

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