Consulting Mastery: How the Best Make the Biggest Difference

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Berrett-Koehler Publishers, Jun 1, 2005 - Business & Economics - 265 pages
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This is not just another book telling consultants how to advise their clients on solving specific problems—increasing sales, finding the best IT system, reducing turnover, and so on. Consulting Mastery teaches consultants how to master the real challenge of working with organizations: effecting actual change. It examines how to help clients help themselves to achieve higher levels of performance.

Drawing on interviews with fourteen master consultants and ten executives in client organizations, Merron explores how consultants can profoundly impact the way organizations operate.

Whether you are a seasoned consultant or just starting out, Consulting Mastery will inspire you to adopt goals , strategies, and the mindset that will help you make a real difference in your work and in your client organizations.
 

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Contents

SEEKING GREATNESS IN THE CONSULTING PROFESSION
1
UNDERSTANDING CONSULTING MASTERY
13
MASTERY IN ACTION THE MASTER CONSULTANTS RELATIONSHIP TO THE CLIENT
51
MASTERY IN ACTION THE MASTER CONSULTANTS RELATIONSHIP TO KNOWLEDGE
99
MASTERY IN ACTION THE MASTER CONSULTANTS RELATIONSHIP TO SELF
145
ATTAINING MASTERY
213
THE INTERVIEWS AND THEIR IMPACT
239
NOTES
245
INDEX
253
ABOUT THE AUTHOR
265
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About the author (2005)

Keith Merron is the founder and Managing Partner of Avista Consulting Group, an organizational consulting and leadership development firm. His work has positively impacted Hewlett-Packard, Freddie Mac, AmeriGroup Corporation, MedCath, Wang Laboratories, General Public Utilities, WorldCorp, Endocare, CSAA, the National Institute of Standards and Technology, and more than 200 other organizations. He is also the author of Riding the Wave: Designing Your Organization for Enduring Success.

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