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THEORETICAL MODELING AND ANALYSIS FOR RELIABILITY
Service Contract and Repair Perceptions
12 other sections not shown
acquisition cost agencies appliance owners arbitration average brand owners buy service contracts buyer Center for Policy class actions clothes washers Code color television sets concept consequential damages consuer consumer appliances consumer durables cooking ranges defect demographic described in AHAM discount energy consumption energy cost express warranty externally caused damages failure Federal Supply Service five appliances gas ranges household implied warranty legislation limited Magnuson-Moss Act Magnuson-Moss Warranty Act major major appliances manufacturer models number of exclusions op.cit perception of repair Policy Alternatives problem procurement protection purchase ranties refrigerators reliability remedies repair experience repair need requirements room air conditioners seller service costs service incidence significant small claims courts specific statute Table total life-cycle cost U.S. Navy Uniform Commercial Code warranties and service warrantor warranty coverage warranty law warranty of merchantability warranty provisions warranty service washing machine written warranty