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Report on the training of consumer advisers professional or volontary
International cooperation in the training of advisers
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Ability advertising advice and information appropriate areas assist Austria basic training Belgium bureau centres provide complaints concern consumer advice centres consumer advice service consumer adviser training consumer advisory services Consumer Council consumer education consumer information Consumer Institute consumer law consumer organisations Consumer Policies consumer problems Council of Europe counselling Cyprus Denmark discussions expertise Federal Republic financing Home Economics Iceland important interviewing techniques knowledge and skills magazines marketing NACAB Netherlands newly recruited advisers Norway number of countries number of member operate paragraph post-shopping advice pre-shopping advice Product knowledge professional consumer advisers professional or voluntary programmes for consumer provide consumer advice provision of consumer public authorities questionnaire Republic of Germany role select committee believes select committee finds seminars staff STRASBOURG sumer advisers Sweden Switzerland trade training course training manual training of advisers training of consumer United Kingdom various voluntary advisers voluntary consumer advisers volunteer consumer advisers vulnerable groups