Contemporary Business 2010 Update

Front Cover
John Wiley & Sons, Dec 30, 2009 - Business & Economics - 800 pages
Opening new doors of possibility can be difficult. Contemporary Business 13e 2010 Update Edition gives students the business language they need to feel confident in taking the first steps toward becoming successful business majors and successful businesspeople. As with every good business, though, the patterns of innovation and excellence established at the beginning remain steadfast. The goals and standards of Boone & Kurtz, Contemporary Business, remain intact and focused on excellence, as always.

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Contents

Part
1
What Makes a Company Admired?
24
xxvi
30
Citigroup Closes
32
Entropy Surfboards Ride
33
Part 2
34
Salaries of CEOs? 602
35
How to Handle Donations
39
587
333
Crisis Management
344
1 Southwest Airlines Faces a Public Crisis
350
Production and Operations Management
354
chapter 18
356
The Location Decision
377
Part 4
386
CustomerDriven Marketing
388

appendixes
44
Ethical Awareness 42 Ethical Education 43 Ethical Action 43 Ethical Leadership
58
Economic Challenges Facing Contemporary Business
66
Stimulus
67
Issues for the Entire Economy
75
Global Economic Challenges of the 21st Century
90
The Rise of Wind Energy
98
Competing in World Markets
100
Starting and Growing Your Business
139
Creating a Business Plan 153 Small Business Administration 155
155
Benefits and Problems of Franchising
161
Types of Corporations 167 The Incorporation Process 167
167
Summary of Learning Goals 173 Business Terms You Need to Know 175
175
Revolution Foods Serves
181
Contents
187
Part 3
198
Doing Business Online
212
Chapter 8
214
Management Leadership and the Internal Organization
251
Chapter 9
257
Defining the Organizations Mission 262 Assessing Your Competitive Position 263
263
Chapter 10
267
Organizational Structures
271
1 Merck Gets Well
284
Communication
324
Solving an Ethical
327
Contents
416
Chapter 12
420
Chattem Breathes Life into
427
Part 5
432
Distribution Channels
436
Nonstore Retailers 440 Store Retailers 442 How Retailers Compete
443
Whats Ahead
450
Americas Love of RagstoRiches Game Is Timeless
456
Objectives of Promotional Strategy 462 Promotional Planning
464
Sales Promotion
470
Personal Selling
474
Contents
480
2 Marketing to the Over40 Crowd
490
BlackBerry Storm Takes
497
Chips on
506
Computing to Business
513
Whats Ahead
515
Just What the Customer Ordered
521
Chapter 16
522
Calculating Who Done
527
The Accounting Equation 531 The Impact of Computers
533
Vietnam
539
Appendix
544
The Financial System
546
1 Lawson Software Streamlines Financial Processes
551
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