Contract Negotiation HandbookEvery organization enters into agreements for purchase and supply of goods and services, and most managers have some involvement in negotiating. Moreover the successful planning, execution and conclusion of contract negotiations can contribute directly to corporate profitability. The Contract Negotiation Handbook explains how the need to negotiate arises and how to form a negotiating plan. It sets out a structured approach to negotiation through all its various stages - preparing to negotiate, the opening of negotiations and how these develop at the negotiating table, and the closing and recording of the bargain. The use and misuse of certain tactics in negotiation are also covered. This classic text has now been thoroughly updated and revised, employing a more user-friendly approach. New features include a discussion of partnering and the importance of long-term relationships and contracts. The role of the psychology of bargaining is integrated throughout the text, rather than being treated as a separate entity. |
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Contents
List of figures | 1 |
Post tender negotiation | 14 |
Planning for Negotiations | 29 |
Data acquisition the negotiating environment and the other partys | 37 |
Data acquisition objectives of the other side their level of commitment | 48 |
Means of acquiring data | 58 |
Setting the corporate objectives | 67 |
Personal objectives of the negotiators | 73 |
Commercial example of the prisoners dilemma | 280 |
14 Example of nonzero sum game collaborative | 281 |
The negotiating set | 282 |
Commercial example of a game against nature | 283 |
riskless utility of price and delivery | 285 |
Additive utility values for price and delivery | 286 |
competitive bidding purchasers | 295 |
Bidders normal utility curve | 299 |
Choice of strategy | 87 |
Shortterm contracts level of the first offer | 105 |
Contract dispute the first offer | 119 |
The negotiating team | 128 |
The negotiating brief | 145 |
The opening | 160 |
The followup | 179 |
Identifying the bargain | 203 |
Negotiation Tactics | 223 |
Situation tactics | 237 |
Epilogue | 259 |
Expected value of an offer | 266 |
4 Typical utility curves under risk | 272 |
The theory of games | 273 |
Example of zerosum game with saddle point | 276 |
Al 1l Example of zerosum game no saddle point | 277 |
Example of nonzero sum game | 278 |
poor order book | 300 |
full order book | 301 |
poor order book and contractual risk | 302 |
Graph of Partys success probability for a range of bids | 304 |
Partys expected success probability | 305 |
Expected utility to Party of a series of bids | 307 |
Competitive bidding multiple opportunities | 308 |
Decision tree of possible outcomes to multiple bids | 310 |
multiple bids | 311 |
Expected utility value to Party of a combination of two bids | 312 |
Decision tree Partys bid against competitor A | 313 |
Utility curve for marketing manager | 314 |
The bargaining zone | 318 |
Relationship of the above model to that proposed by Cross | 322 |
Possible changes resulting from the presence of other competitors | 332 |
335 | |
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Common terms and phrases
accept achieve adopt agree agreement alternative assessment assumed bargaining zone behaviour believes bid price bidder buyer cent chance commitment competitors concede considered contract contractor contractual risk costs customer's concession factor decision rule Decision Theory delay delivery discount discussion dispute effect estimate example expected value favourable firm gain game-theory initial demand initial offer involved issue judgement level of aspiration limit liquidated damages loss manager margin marginal utility maximize minimum negotiating objective mixed strategies motivation negotiating period negotiating plan negotiating team negotiator's obtain Opponent opposite number other's outcome particular Party Party's person position possible preference price level probability distribution problem profit contribution proposal purchaser purchaser's Raiffa reduction relation relationship secure seller side side's significant situation strategy choice subjective expected utility success probability suggested sum certain supplier Swalm tactics team leader tender theory threat utility function utility value zero-sum game