Core Indicators of Effectiveness for Community Colleges

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Amer. Assn. of Community Col, 2007 - Education - 74 pages
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The key to success in today's competitive environment is meeting the needs of key stakeholders who may have competing interests. Community colleges must meet the challenge to deliver value and to measure performance in ways that are meaningful to different groups. Forward-looking institutions are investing in assessment and capitalizing on its returns. Unfortunately, many colleges do not have the resources, the technology, or the capability to engage in a comprehensive institutional effectiveness and student outcomes assessment program. Too many institutions leave themselves vulnerable to policymakers' questions about performance on traditional measures of students' success because of their continuing inability to produce credible data documenting student and institutional performance. And, ultimately, all community colleges are going to face questions about their contribution to something beyond their own stakeholders and immediate community: the well-being of the nation. The model the authors present in this edition differs from that presented in the last edition in several ways. To emphasize the importance of thinking globally about effectiveness, they have added a new mission, "contribution to the public good." They have folded the "developmental skills" mission into the "general education" mission in the belief that threshold capabilities in reading, writing, and mathematics produced through developmental courses are a vital part of the general education mission of community colleges. They have also broadened the scope of the model to include the regional and national impact of stakeholders. The following chapters are included in this edition: (1) The Changing Context for Effectiveness; (2) Assessing Effectiveness; (3) Core Indicators: a Technical Description; (4) Effectiveness Assessment and Accountability; and (5) Tomorrow's Playing Field. An index is provided. (Contains 4 tables and 4 figures.) [For the second edition (1999), see ed426749.].
 

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Contents

Assessing Effectiveness
9
A Technical Description
23
Effectiveness Assessment and Accountability
43
Tomorrows Playing Field
59
About the Authors
73
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About the author (2007)

RICHARD L. ALFRED is Associate Professor of Higher Education at the Center for the Study of Higher and Postsecondary Education at the University of Michigan and Founding Director of the Center for Community College Development. He is the author of twenty-five books and monographs, including Higher Education and the Public Trust: Improving the Stature in Colleges and Universities; Core Indicators of Effectiveness in Community Colleges; Changing Managerial Imperatives; Institutional Impacts on Campus, Business and Community Constituencies; and Coping with Reduced Resources. Alfred has served in administrative and teaching roles in community colleges in Cleveland, Kansas City, and New York City. A recipient of numerous honors and awards, he has consulted with several hundred institutions and written more than 100 articles on issues related to management and leadership.

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