Corporate Memory: Records and Information Management in the Knowledge Age

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Walter de Gruyter, 2005 - Computers - 143 pages

'Corporate memory' is the body of information that an organization needs to keep for re-use. It is the active and historical information that an organization has that is worth sharing, managing and preserving to enable it to function effectively. This book is aimed at records managers and archivists, who are responsible for maintaining and managing information within an organization. It describes fully the most up-to-date methods and approaches to this essential function. In addition, it also discusses the adoption of an international standard for record management.

 

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Contents

Empowerment
5
The memory problem
11
The corporate memory and Records
23
The document as a verb
33
Valuing documents
41
The corporate memory manager
55
The technologies
73
Performance Centered Learning
89
Workflow
95
Improvements
105
Making it happen I 13
121
ISO Standard
135
Index
141
Copyright

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