Corporate Sigma: Optimizing the Health of Your Company with Systems Thinking

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CRC Press, Dec 21, 2009 - Business & Economics - 288 pages
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One study after the next shows that most employees are unhappy with their jobs and that less than a third actively engage with their work. That means that two out of every three are merely putting in their time, rather than maximizing productivity and attaining satisfaction. One could argue that such a malaise is the symptom of an unhealthy workforce.

Corporate Sigma: Optimizing the Health of Your Company with Systems Thinking shows you how to develop extraordinary competence in your employees. Your organization will function as a system capable of learning, adapting, developing, and growing according to the winning vision you set for it. Like Six Sigma, Corporate Sigma is a metric that assesses the quality or the health and wellness of an entire organization. But assessment is only the first step.

Providing you with distinctive tools that will transform your organization into a customer-driven, profitable, and continuous learning organization, this guide—

  • Defines the roles that employees and managers should play in a healthy organization and the principles and values that will guide them
  • Shows you how to build an inherent sense of purpose, possibility, and commitment in every employee
  • Offers you the tools needed to link an entire organization and assess its effectiveness or wellness

Organized in self-contained sections, you can focus on what you believe needs direct attention, such as leadership, vision, or tools for lean improvement. However, once you start a healing journey, you are likely to discover the best cures are always holistic.

 

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Contents

The Brain
1
The Soul
17
Chapter 3 The Road to Corporate Wellness
33
The Heart
53
Trimming the Fat
71
The Medicine
93
The Presciption for Corporate Arrhythmias
115
Chapter 8 The Corporate System
153
The Critical Role of Information Technology and Human Resources
203
The Physical
223
CLD Simulation in Excel
241
Relationship between Sigma Level Short Term DPMO and Yield
245
Selected Bibliography
247
Index
251
About the Authors
259
Back cover
261

Chapter 9 Conception and Development
175

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