Corporate Information Systems Management: Text and Cases
Irwin/McGraw-Hill, Jan 1, 1999 - Computers - 703 pages
This book is written for students and managers who desire an overview of contemporary information systems technology (IT) management. It explains the relevant issues of effective management of information services activities and highlights the areas of greatest potential application of the technology. No assumptions are made concerning the reader's experience with IT, but it is assumed that the reader has some course work or work experience in administration or management. This text is comprised of an extensive collection of Harvard Business cases devoted to Information Technology.
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The Information Technology Challenge
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activities adhocracy Air Canada Airlines applications appropriate assets channel client-server clients Colliers communication company's competitive complex contract coordination corporate cost create customers database decisions distribution electronic commerce employees enable ensure environment example executive EXHIBIT firm firm's Frito-Lay function global Harvard Business School implementation increased industry information systems information technology infrastructure innovation integration internal Internet Securities inventory investment issues mainframe major manufacturing ment MicroAge million operations organization organizational outsourcing PepsiCo percent personal computer phase Pillowtex planning potential problems Providian RealNetworks responsibility retail revenues risk role senior management share Singapore Southwire Springs Industries staff standards strategy structure suppliers Taco Bell technical tion Total United users Value-Added Resellers vendors VeriFone vice president Xerox