Courageous Training: Bold Actions for Business Results

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Berrett-Koehler Publishers, Jun 16, 2008 - Business & Economics - 256 pages
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For years there have been dozens of books about training and how to do it more effectively, with more impact, with greater focus on performance, and so on. Yet despite the surge of books and advice over the past decade, training departments continue to struggle. If trainers want to truly make an impact on organizations, what they need is a new mindset, not a new technique. They need to train courageously--to have the guts to break away from the usual approaches and identify what is really needed and what really works. Featuring numerous real-life stories and case studies, Courageous Training shares the processes, and the the new attitude HRD upstarts around the world are using to achieve results an a radical, non-traditional way. Drawing on examples from major companies and the author's own years of experience, Courageous Training will show trainers how they can adopt a courageous mindset and achieve more powerful and effective results.
 

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Contents

The Hole Were In and How We Can Stop Digging
1
2 What Is Courageous Training?
19
Be a BusinessGoal Bulldog
33
Build WholeOrganization Responsibility for Training Impact
53
Win the Hearts and Minds of the MakeorBreak Partners
71
Tell It Like It Is with Truthful Measurement and Evaluation
93
Seven Ways to Strengthen Your Leadership Backbone
117
8 Introducing Four Courageous Training Leaders
133
Raising Expectations for Concrete Results Leadership Development at Holcim
175
From Training Delivery to Trusted Advisor Sales Force Transformation at Insight Enterprises
195
13 Getting Started on the Courageous Training Path
213
Terms and Tools
224
Bibliography
228
Acknowledgments
229
Index
230
About the Authors
240

Diary of a CLO Executive Development at Childrens Healthcare of Atlanta
139
The So What? Factor Organizational Change at Clark County School District
159

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