Credit Management

Front Cover
Mr Glen Bullivant
Gower Publishing, Ltd., Sep 28, 2012 - Business & Economics - 748 pages
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'Whether you are a student or a more experienced practitioner, an aspiring credit manager or seasoned professional, Credit Management is an essential reference, and I have great pleasure in recommending it.' Philip King Chief Executive - The Institute of Credit Management Credit Management provides a comprehensive, down-to-earth guide to every aspect of managing credit. The key message throughout is that cash flow and profits can be much improved by proper planning, motivation and control, without in the least jeopardising sales or alienating customers. All of the key credit control issues are covered including guidance on credit policy and management of the credit function; credit terms; risk assessment, management and modelling; debt collection; credit insurance; export credit; consumer credit; the commercial credit law; and credit services. For over thirty-five years, subsequent editions of this book have provided the best single-volume guide for anyone responsible for managing credit, risk and customers. Previously published as Credit Management Handbook, the new edition, with a new editor has been revised to reflect changes in practice and technology and is the set text for the Institute of Credit Management (ICM) examinations. Key points: " The definitive guide to credit management through six editions and 35 years: " Expert guidance on trade, consumer and export credit.
 

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Contents

Credit Past and Future
9
The Financial Effects of Credit Management
29
Credit Policy and Organisation
51
Credit Terms and Conditions of Sale
87
Assessing Risks in Trade Credit
111
Credit Ratings and Risk Categories
161
Predicting Corporate Insolvency by Computer
187
Insolvency Warning Signs
195
Domestic Market Credit Insurance
377
Export Credit Insurance
399
Export Credit and Collections
415
Export Finance
465
Retail Credit Management
501
Consumer Credit Law
537
Legal Action for Debt Recovery in the County Court
569
Insolvency Procedures
605

Sales Ledger Administration
215
Computer Systems for Credit Management
237
Collection of Trade Debts
267
Telephone Collection
317
Using Collection Agencies
343
Invoice Financing
635
Sales Finance and Leasing
661
Appendix
689
Index
713
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About the author (2012)

Glen Bullivant (FICM) was a successful credit manager in industry from 1975 to the establishment of his own consultancy in 1993. He has held many honorary positions at the Institute of Credit Management, including Treasurer, Vice-President, Vice-Chairman and Chairman. Glen is active on the conference circuit and writes extensively on the topic. He was heavily involved in the development of the previous edition of the book (then Credit Management Handbook).

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