Credit and Collections Kit For Dummies

Front Cover
John Wiley & Sons, Jul 31, 2009 - Business & Economics - 384 pages
A breakthrough title explaining effective, cost-efficient collection methods

In a down economy, the demand for a successful credit and collection game plan increases. Credit & Collections Kit For Dummies is a comprehensive guide for people involved in collection activities with accounts/clients, helping readers approach the often difficult task of collecting from late/slow paying customers, as well as determining when (and if) to extend credit to questionable ones. It gives readers the expert information and tools designed to ensure that their collection methods are both effective and legal. The book's attached CD includes helpful scripts, forms, letters, templates, and spreadsheets to help readers work efficiently and effectively.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.


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Part I Nice Guys Can Finish First Making Good Use of Credit and Billing Practices
Part II When Being Nice Isnt Working Transitioning from Billing to Collections
Part III When Things Get Ugly Stepping Up Your Collection Efforts
Part IV Taking a Hard Line Suing Your Debtor
Part V The Part of Tens

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About the author (2009)

Steven A. Harms is a partner in Muller, Muller, Richmond, Harms & Myers, a 48-year-old law fi rm engaged exclusively in the collection business, with offi ces throughout Michigan and a network of attorney offi ces throughout the world for handling collection matters. Steve’s offi ce is located at 33233 Woodward Ave., Birmingham, MI 48009. He can be reached by phone at 248-645-2440 and by e-mail at
Steve is a frequent lecturer and the author of collection books, articles, and materials. He’s active with the International Association of Commercial Collectors and the Commercial Law League of America. He’s also an adjunct professor at Walsh College and has been listed in Who's Who in American Law since 1985. He was named one of Michigan's "Super Lawyers" in 2007–2008 by the publishers of the journal Law & Politics.

Aaron Larson is an attorney practicing law in Ann Arbor, Michigan. After graduating from the University of Michigan Law School, Aaron started practice as a quintessential small town lawyer, providing legal services to individuals and small business clients. He subsequently worked for the Institute of Continuing Legal Education in Ann Arbor, where he developed professional education programs for lawyers in areas such as business law and collections. His current legal practice focuses on civil appeals. Aaron operates the ExpertLaw Web site (, providing free legal information and assistance to consumers as well as resources for legal professionals.

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