Crisis Management in the New Strategy Landscape
Offering a strategic orientation to crisis management, Crisis Management in the New Strategy Landscape helps readers understand the importance of planning for crises within the wider framework of an organization's regular strategic management process. The text follows a four-stage crisis management framework: (1) Landscape Survey anticipating crisis events, (2) Strategic Planning setting up the crisis management team and plan, (3) Crisis Management addressing the crisis when it occurs, and (4) Organizational Learning applying lessons from crises so they will be prevented or at least mitigated in the future.
Crisis Management in the New Strategy Landscape is intended for upper-level undergraduate or graduate courses in Crisis Management or Crisis Communications offered in departments of management, public administration, or communication. The book could also be used as a supplement for strategic management (business policy) courses.