Crisis and disaster management for tourism

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Channel View Publications, May 15, 2009 - Business & Economics - 296 pages
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Tourism destinations and businesses are becoming increasingly prone to the impacts of crises and disasters due to global environmental change and security risks. This is the first research-based book that provides a strategic approach to understanding the nature of tourism crises and disasters before outlining tourism crisis and disaster planing, response, and longer term recovery and knowledge management strategies. It applies a wide range of theoretical perspectives and concepts to improve our understanding of both organizational crises and natural disasters. The book draws on examples from around the world including the USA, Europe, UK, Asia-Pacific and the Middle East. It will be essential reading for tourism academics and students as well as tourism managers and government officials involved in tourism destination management and marketing. Book jacket.

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Contents

Classifying and Understanding Crises and Disasters
26
Strategic Crisis and Disaster Planning and Management
57
Tourism Crisis Prevention and Disaster Mitigation
83
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About the author (2009)

Brent W. Ritchie is at the School of Tourism, University of Queensland, Australia.