Crisis and disaster management for tourism
Tourism destinations and businesses are becoming increasingly prone to the impacts of crises and disasters due to global environmental change and security risks. This is the first research-based book that provides a strategic approach to understanding the nature of tourism crises and disasters before outlining tourism crisis and disaster planing, response, and longer term recovery and knowledge management strategies. It applies a wide range of theoretical perspectives and concepts to improve our understanding of both organizational crises and natural disasters. The book draws on examples from around the world including the USA, Europe, UK, Asia-Pacific and the Middle East. It will be essential reading for tourism academics and students as well as tourism managers and government officials involved in tourism destination management and marketing. Book jacket.
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Classifying and Understanding Crises and Disasters
Strategic Crisis and Disaster Planning and Management
Tourism Crisis Prevention and Disaster Mitigation
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2002 Bali bombing 2003 Canberra bushfires action airline analysis approach areas Beirman bushfires chapter complexity coordination crises and disasters crisis communication crisis management crisis or disaster deal decision-making disaster lifecycle disaster management disaster planning discussed DMOs economic effective environment environmental evaluation Faulkner foot and mouth forecasting Furthermore global identified impact implementation important incidents increase issues knowledge management long-term recovery ment mitigation mouth outbreak natural disasters natural hazards noted occur operators organisation or destination organisational learning outlined perceptions planning and management political potential preparedness recovery and resolution recovery marketing campaigns reduce regional response and recovery risk Ritchie role SARS scenario scenario planning sector September 11 staff stage stakeholders strategic management strategic planning strategies suggests tourism businesses tourism crisis tourism disaster tourism industry tourism managers tourism organisations tourism system understanding vulnerability