Crisis Control: Preventing and Managing Corporate Crises

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Prentice Hall Australia, 1999 - Business & Economics - 208 pages
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"Crisis Control" puts managers ahead of the crisis agenda by providing plans to control and manage a serious event.
  • " Crisis Control" is the new bible for corporate survival - "Geoff Kelley, WMC Limited
  • Managing a corporate crisis is about bringing an organization under control, about deflecting threats and planning for the future
  • " Crisis Control offers a wide range of responses for managers who have to create a crisis action plan
Anywhere, anytime, a crisis can strike. Every organization is vulnerable to a wide range of threats. They strike without warning and can escalate to a point where they just won't go away. Bringing an organization under control is about deflecting threats and planning for the future. The purpose of this book is to give managers tried and tested solutions for better crisis management. "Crisis Control is aimed at anticipating and controlling crisis situations. It shows how to develop contingency plans in line with organizational policies. It quickly identifies methods of developing checklists and systems. Training, testing and maintenance of the program is outlined as a strategic process. This book offers a wide range of responses for those managers who have to create a crisis action plan for a wide range of stakeholders including employees, victims, financial markets, political leaders, and bureaucrats.

Ross Campbell is the principal of a company which specializes in crisis management.

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Contents

Diagnosis
21
Creating and Managing a Crisis Team
41
The Internal Audience
61
Copyright

7 other sections not shown

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About the author (1999)

Campbell, in addition to his church educational responsibilities, is an associate professor of pediatrics and psychiatry at the University of Tennessee College of Medicine.

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